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Midland University is a private liberal arts college with a total enrollment of around 1,600 students and an incoming freshman class size of 279 students. Located in Fremont, Nebraska, the institution faced challenges in establishing a strong pre-campus community and sought innovative solutions to welcome students in a digital environment.
Midland University recognized the importance of fostering a strong sense of community among incoming students and enhancing their social media presence. With a commitment to providing personalized attention and a well-rounded educational experience, Midland University aimed to leverage digital tools and strategies to create meaningful connections and support students as they transition into college life.
The primary objectives of the MeetYourClass pilot program at Midland University were to:
To meet Midland University's unique needs and address its challenges, MeetYourClass implemented a tailored onboarding process that focused on fostering connections between students and enhancing the university's digital presence. The approach included the following elements:
The pilot program at Midland University demonstrated significant success in achieving its objectives:
The Midland University Instagram page for the incoming class of 279 students achieved impressive results. In addition to amassing a follower base of over 100% of the incoming class, the page generated over lifetime 10,000 profile visits and reached more than 7,900 unique accounts. Additionally, the engagement rate for the page was an exceptional 21.8%, which was significantly higher than the 13.1% engagement rate when Midland attempted to run a page by itself for the 2026 cycle. This substantial increase in engagement rate demonstrates the importance of creating an authentic environment for forming a community, which ultimately contributes to student retention and overall satisfaction with their college experience.
The response from Midland University students has been overwhelmingly positive. A poll conducted on the Instagram page and MeetYourClass platform indicated a 100% positive experience from participants. The roommate finder feature was utilized more than 500 times, with numerous students expressing gratitude for finding friends and roommates before arriving on campus. This feedback demonstrates the value of the pilot program in helping students build meaningful connections and form a strong community before the start of their academic journey.
MeetYourClass focused on creating and managing authentic content tailored to the unique preferences of Generation Z, driven by the data we collected. This approach aimed to welcome incoming students and maintain their engagement throughout their college experience. One example consists of initiating a Student FAQ/Walkthrough in collaboration with a recruited current Midland student, addressing questions and concerns [Exhibit 4]. This genuine and relatable content was met with overwhelmingly positive reception, successfully connecting students to their new community and fostering a strong sense of belonging.
Comparing Midland University's data with regional (Midwest) and national data (our 170k student userbase), MeetYourClass identified unique trends among Midland students, such as a preference for country music, early bird habits, and studying in their rooms [Exhibit 5]. This is just the start of the insights that can be extracted. By segmenting data further (for example, exercise science majors [Exhibit 6]), the university can uncover more valuable information, helping to create targeted content and plan events that cater to the specific needs of its student population.
The pilot program with Midland University showcased the effectiveness of MeetYourClass's customizable and data-driven approach in fostering a strong sense of community and connectedness among incoming students. By leveraging the platform's innovative features and dedicated Instagram page, Midland University was able to improve its social media presence, increase engagement, and create a more welcoming and inclusive environment for its students. By centralizing students in a focused Instagram community, we optimize communication and keep them engaged throughout their four-year college journey. This case study serves as a testament to the potential impact of MeetYourClass's services in enhancing the college experience for students and universities alike.